Opportunities

An opportunity is one request from one customer: a site, a location, the intervention type (planned, emergency, multi-year), the water application, the water source, the sales region and country, the expected order date, the rental period (start and end, or "to be determined"), a stage and a probability. The reference is generated from the organisation’s pattern, for example MWS_GER_26_10_CFK_Inc.

The opportunities list

A new opportunity

New opportunity asks for the customer and contact, the sales region and country, the site, the requested period, the intervention type, the water application and the expected order date. The reference is given when the opportunity is created.

The new opportunity dialog

The board

View: Board shows the open opportunities by stage: lead, qualified, proposal, negotiation. Drag a card to the next stage. Each column heads with its count and value.

The pipeline board

An opportunity’s page

An opportunity

The page holds the general data, the water data and treatment goal, the files, the proposal and the activities.

Closing an opportunity as won or lost happens here. A loss asks for its reason (price, competitor, timing, no budget, no decision, other) and an optional note; the reports count the reasons.

Files

The opportunity’s folders: 01 Customer Input, 02 Proposals, 03 Contract, 04 Technical, 05 Handover, 06 Communications, as the administrator names them. Pick a folder, upload into it, download from any. Issued proposals land in 02 Proposals by themselves.

The documents and files of an opportunity

Owner and reassignment

The owner edits an opportunity, its water data and its proposal. A super admin or commercial admin can reassign it to another salesperson; the new owner is told.